State Farm® Insurance Agent Carol Martinez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
William Wilson
June 17, 2026
"Ruby always takes care of all of our home and auto business in a manner best representing State Farm values of great customer service."
"William, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carol Martinez’s Team!"
keith raetz
June 11, 2026
"I have been with State Farm Carol Martinez for over 37 years and I have always gotten the help I needed when I call. The entire staff is Knowledgeable and pleasant when you call .I feel like I have the best home and auto insurance with State Farm Carol
Martinez. I would recommend them to anyone."
"Thank you so much for the 5-star rating, keith! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Paul Comi
June 11, 2026
"Ruby R O C K S!!!!!! You go girl!! Awesome service. Always ready and eager to help!!! Do NOT lose her!!!"
"We appreciate your review, Paul. We are so happy that you had such a wonderful experience with State Farm Agent Carol Martinez’s Team here in Carrollton ! "
Andres Jimenez
November 18, 2025
"Great service, really appreciate them supporting my insurance needs through one of the scariest times for a parent...a teenager with a new driver's license!!"
"Andres, thank you for your review and yes I agree 100% when it comes to having a teenage driver! Thanks for your business!!"
exavier collins
November 18, 2025
"Ruby does a good job! Any questions I have she's always following up with answer that day if she dosnt know its the next day. Thank you"
"Thank you for the review and Ruby is the best. It’s great having someone who is so knowledgeable and dependable. Thank you for your business. "
Marcusbarron barron
October 31, 2025
"I have been nothing but satisfied with my insurance company, my agent ( Ruby ) is always available for me when I have questions about my policy, even though I could just look it up myself, she is always able to help me and answer all my questions or get back to me in a timely manner when she does have the answer. Great customer service"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ana
October 31, 2025
"Great customer service. Ruby was very helpful and patient at answering all my questions. Carol Martinez and her team are amazing! Highly recommend!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cesar Loyola
October 31, 2025
"Carol Martinez and her team are amazing! Super helpful, friendly, and always quick to respond. Made getting insurance easy and stress-free. Highly recommend!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Hi Ho
October 31, 2025
"Carol and Ruby always provide the best customer service. I am very happy with having Carol as my agent. Great job!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jose Tavarez
February 20, 2025
"Carol Martinez
Provide me with great customer services"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Juan Camargo
September 11, 2023
"Good service"
Chris Garza
February 15, 2023
"Carol Martinez is a cut above the rest! Her agency is definitely an asset to State Farm Insurance! Truly dedicated to her clients and provides Excellent & Professional Services!"
Genesis Rose
November 14, 2022
"Carol is always out of pocket and passive aggressive. She constantly raises the monthly bills. She is rude and she is condescending. Do not buy insurance from her"
Reymundo Pena
December 17, 2020
"Carol and Alese, thank you so much for always providing GREAT service. We’ve been insured with you over 30 years. We’ve never been disappointed! Ya’ll are the best!!"
Mónica Cruz
December 16, 2020
"Nunca regresaron la llamada 😒"