State Farm® Insurance Agent Carol Martinez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
William Wilson
June 17, 2026
"Ruby always takes care of all of our home and auto business in a manner best representing State Farm values of great customer service."
keith raetz
June 11, 2026
"I have been with State Farm Carol Martinez for over 37 years and I have always gotten the help I needed when I call. The entire staff is Knowledgeable and pleasant when you call .I feel like I have the best home and auto insurance with State Farm Carol
Martinez. I would recommend them to anyone."
Paul Comi
June 11, 2026
"Ruby R O C K S!!!!!! You go girl!! Awesome service. Always ready and eager to help!!! Do NOT lose her!!!"
Andres Jimenez
November 18, 2025
"Great service, really appreciate them supporting my insurance needs through one of the scariest times for a parent...a teenager with a new driver's license!!"
exavier collins
November 18, 2025
"Ruby does a good job! Any questions I have she's always following up with answer that day if she dosnt know its the next day. Thank you"
Marcusbarron barron
October 31, 2025
"I have been nothing but satisfied with my insurance company, my agent ( Ruby ) is always available for me when I have questions about my policy, even though I could just look it up myself, she is always able to help me and answer all my questions or get back to me in a timely manner when she does have the answer. Great customer service"
Ana
October 31, 2025
"Great customer service. Ruby was very helpful and patient at answering all my questions. Carol Martinez and her team are amazing! Highly recommend!!"
Cesar Loyola
October 31, 2025
"Carol Martinez and her team are amazing! Super helpful, friendly, and always quick to respond. Made getting insurance easy and stress-free. Highly recommend!"
Hi Ho
October 31, 2025
"Carol and Ruby always provide the best customer service. I am very happy with having Carol as my agent. Great job!"
Jose Tavarez
February 20, 2025
"Carol Martinez
Provide me with great customer services"
Juan Camargo
September 11, 2023
"Good service"
"Thank you, Juan, we are here to help you and we appreciate your business."
Chris Garza
February 15, 2023
"Carol Martinez is a cut above the rest! Her agency is definitely an asset to State Farm Insurance! Truly dedicated to her clients and provides Excellent & Professional Services!"
"Thank you, Chris, for your business, it is very much appreciated."
Genesis Rose
November 14, 2022
"Carol is always out of pocket and passive aggressive. She constantly raises the monthly bills. She is rude and she is condescending. Do not buy insurance from her"
"Thanks for leaving us a review . We are always trying to improve our service, but unfortunately we can’t find a customer that matches your profile name. We would love to get more information on you to assist you with rates or questions you might have. Please feel free to call me back at 972-478-2200. "
Reymundo Pena
December 17, 2020
"Carol and Alese, thank you so much for always providing GREAT service. We’ve been insured with you over 30 years. We’ve never been disappointed! Ya’ll are the best!!"
"Thank you so much for the review, and your kind words. I truly appreciate your business, it has been a pleasure to work with you over the past 30 years."
Mónica Cruz
December 16, 2020
"Nunca regresaron la llamada 😒"
"HI Monica. I am so sorry, I think there is a misunderstanding. We spoke on the phone , and I was unable to help you with your needs because I do not sell the product you were requesting. As soon as I saw this review, I tried reaching out to you again, but couldn't reach you. How can we help fix this situation?""